Privacy Policy

1. Information We Collect

ZhongSai Steel Structure ("ZhongSai", "we", "us") collects information that you provide directly through our website, including through project inquiry forms, file uploads and communications. We also collect certain technical data automatically when you visit our website.

2. Project Inquiry Information

When you submit a project inquiry through our website, we collect the following information:

• Name — required
• Project Country — required
• Country / Calling Code — required
• WhatsApp / Phone Number — required
• WeChat ID — required
• Email Address — optional
• Project Type — required when no drawings are available
• Intended Use — required when no drawings are available
• Dimensions — optional
• Crane Requirement — optional
• UTM / referral information — collected automatically for marketing attribution

3. Uploaded Drawings and Project Files

You may choose to upload project documents through our inquiry form, including drawings, BOQ files, specifications, reference images and other project-related documents. Accepted file types may include PDF, DWG, DXF, JPG, PNG, XLS and XLSX.

Drawings, BOQ files, specifications and other project documents submitted through the website are used to understand, evaluate and communicate about the submitted project requirement. Customer-submitted drawings and documents remain subject to the rights of their respective owners.

4. How We Use Information

We process information for legitimate business purposes related to project inquiries, communication and website operation, including:

• Reviewing and responding to project inquiries
• Preparing project evaluations and supply quotations
• Communicating about project requirements, specifications and delivery
• Coordinating fabrication, packing and export preparation
• Improving website functionality and user experience
• Protecting the website and forms from abuse and security threats
• Complying with applicable legal and regulatory requirements

5. Communications

By submitting a project inquiry, you agree that ZhongSai may contact you regarding your inquiry through the contact information you provide, including WhatsApp, phone, WeChat and email. We do not use your contact information for unrelated marketing communications without your consent.

6. Website Analytics and Technical Data

When you visit our website, we may collect certain technical data automatically, including:

• Browser type and version
• Operating system
• Device type
• IP address (may be collected by hosting and security providers)
• Pages visited and time spent
• Referring website or source
• UTM parameters for marketing attribution

The website may use analytics, security and performance technologies to understand website usage, protect forms and improve website operation. Specific analytics tools may be added or updated over time.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to enable essential website functionality, maintain form state during your session, and support security features. Cookies are small text files stored on your device that help websites function properly and remember your preferences.

You can control cookies through your browser settings. Disabling cookies may affect certain website functionality, including form submission.

8. Service Providers

We may engage third-party service providers to support website operation and business functions, including:

• Hosting providers and website security services
• Analytics providers
• Communication tools
• Form-processing services
• Logistics and project service providers where necessary

These service providers may process information on our behalf for the purposes described in this policy. We require service providers to handle information appropriately and only for authorized purposes.

9. Data Retention

We retain project inquiry information and uploaded documents for as long as necessary to respond to your inquiry, communicate about the project, and fulfill legitimate business purposes. We may also retain information for legal, accounting or reporting requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

10. Data Security

We take reasonable technical and organizational measures to protect information submitted through our website against unauthorized access, alteration, disclosure or destruction. These measures include secure hosting, form protection and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. International Website Use

Our website is operated from China and is intended for international business use. If you access the website from outside China, your information may be transferred to, stored and processed in China or other countries where our service providers operate. By using the website and submitting information, you acknowledge and agree to such transfer and processing.

12. Your Choices

You have the following choices regarding your information:

• You may choose not to submit a project inquiry or upload documents
• You may control cookies through your browser settings
• You may request access to, correction of or deletion of information you have submitted by contacting us
• You may opt out of further project communications at any time

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website functionality or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

14. Contact

If you have questions about this Privacy Policy or how we handle your information, please contact us through:

• Email: [email protected]
• WhatsApp / Phone: +86 131 9200 7378
• Website: Project Inquiry Form